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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
On our site, when appropriate, you may be asked to enter your name, email address, phone number or other details.

When do we collect information?
We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. When you use HandyTrac, we may use cookies and similar technologies to collect information about how you access, use, or interact with our website, our emails, and marketing materials. The information collected may include technical information such as your IP address, the type of device or browser that you use, the operating system of your device, the website or other online service that directed you to our website, session time and duration, and the content that you view on the website.

How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To ask for ratings and reviews of services or products

Personally Identifiable Information, such as email addresses or phone numbers, provided to us for the explicit purpose of automated system alerts and reports, is not used for marketing, advertising, promotions, or other website features. Explicit opt-in is required to receive text message alerts.

Do we use ‘cookies’?
First party cookies may be used to save your email address or other unique identifier for the purposes of authentication with Single Sign On (SSO) service providers. Cookies and SSO are not required to use the HandyTrac website and services. Third-party vendor cookie usage is detailed below. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Since all browsers are different, look to your browser’s documentation to learn the correct way to modify your website cookie settings.

Third-party vender cookies:
We, through the use of third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie), or other third-party identifiers together to compile data regarding user interactions, ad impressions, and other ad service functions as they relate to our website.

Third-party disclosure:
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act:
CalOPPA is the first state law in the nation to require websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your personal information:

  • By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act):
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices:
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action and notify users, should a data breach occur within 6 months.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from correspondence.

Biometric Information Privacy Policy and Terms of Use

The use of HandyTrac key control products and services (collectively “HandyTrac Products”) that use biometric data are governed by this Biometric Information Privacy Policy and Terms of Use (the “Policy”).

Definition of Biometric Information:

As used in this Policy, biometric data includes “biometric identifiers” and “biometric markers” as such are defined in the Illinois Biometric Information Privacy Act, 740 ILCS § 14/1, et seq. (as amended).  As used herein, “biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry.

Biometric identifiers do not include writing samples, written signatures, photographs, human biological samples used for valid scientific testing or screening, demographic data, tattoo descriptions, or physical descriptions such as height, weight, hair color, or eye color. Additionally, biometric identifiers do not include information captured from a patient in a health care setting or information collected, used, or stored for health care treatment, payment, or operations under the federal Health Insurance Portability and Accountability Act of 1996.

“Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual. Biometric information does not include information derived from items or procedures excluded under the definition of biometric identifiers.

The Purpose for Collection of Biometric Data

Some HandyTrac Products collect and use certain biometric data. To use such HandyTrac Products, HandyTrac customers, and customer’s employees (also known herein as an end-user) must consent to the collection, storage, and use of such biometric data as set forth herein.

What is being stored:

HandyTrac Products do not store an end-user’s actual fingerprint. When an end-user supplies their fingerprint to use HandyTrac Products, the specific system in use will store “landmarks” of the end-user’s fingerprint, which are then put into a mathematical template to confirm the end-user’s identity. The “landmarks” can never be returned to a full image of the end-user’s fingerprint. No one, except HandyTrac authorized personnel, will be able to access any of the information.

Where is it being stored:

HandyTrac shall use a reasonable standard of care to store, transmit, and protect from disclosure any paper or electronic biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the way HandyTrac stores, transmits and protects from disclosure other confidential and sensitive information.

How the information is used:

Please note that an end-user’s biometric information will be used solely for access to the HandyTrac Products for which fingerprint identity is available. HandyTrac will not sell, lease, or trade end-user’s biometric information; and other than for the provision of the services being provided, will not otherwise profit from an end-user’s biometric information. Further, biometric information will not be disclosed or otherwise disseminated unless required by law.  All biometric data will be destroyed upon the end-user’s termination from their employer as set forth in the employer’s employment policies and procedures, and in accordance with this Policy.

Authorized Release:

To utilize the biometric reader on the HandyTrac Product, an authorized end-user will be required to give their consent at time of registration.  The end-user will be free to decline to provide biometric identifiers and biometric information to employer, however, in such event the end-user will not be able to access the HandyTrac Product using biometric data.  The end-user may revoke their consent at any time by notifying their employer in writing. If the end-user declines to consent or reverses consent, they will be required to use an employee badge to access the system.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

handytrac.com
510 Staghorn Ct
Alpharetta, GA 30004-0737
United States
service@handytrac.com
800-665-9994