HandyTrac has been an invaluable tool in our multifamily operations, especially when it comes to accountability and resident trust. One of the biggest benefits we’ve experienced is the ability to provide accurate, documented information when a resident questions staff access to their apartment. Every time a key is removed, the system clearly records who accessed it, when it was pulled, and when it was returned, which allows us to confidently address concerns with factual data.

This level of transparency protects both our residents and our onsite team. It has significantly reduced disputes, strengthened trust, and ensured consistent adherence to access policies. Beyond that, HandyTrac keeps our keys organized, supports smoother staff transitions, and reinforces strong security practices across the community. It’s a reliable, user-friendly system that I would highly recommend to any multifamily property looking to improve accountability and operational efficiency.

I’ve worked at a few different property management companies and HandyTrac has by far been the best system. It’s easy to use and is a great key management system that is a great resource to have on our side!

I’ve used Handytrac at multiple properties for over a decade now. My current building has the fingerprint ID login which is super helpful when our 24-hour concierge team has a lock out. Highly recommend HandyTrac products.

Tony was great and informative. The start up process is user friendly. Set up time including training was efficient.

Luigi was very efficient and clear of the details of the HandyTrak system. He made sure my team was comfortable with the platform and allowing space for questions. We are excited to transition to HandyTrak!

Delivery was a little delayed due to our property being under construction. However, setup was a breeze, thanks to Luigi from client services and technical support. The system is compact and user friendly that works great for our small office.

Antonio V. did a wonderful job at helping me set-up the Handy trac system virtually. He was patient as I fumbled through setting up the physical components, he also thoroughly explained how to use the system once it was up and running.

Luigi was a great help! I was having an issue getting the system to connect to Wifi. Luigi provided the correct steps and stayed on the phone until everything was situated.

HandyTrac looked scary to set up when it arrived and Tony made the process very easy to understand. He walked me through each step and made sure I understood it before we moved to the next thing. Thank you Tony for making my life easier!

Tony Velez was awesome walking us through getting everything set up and making sure we understood everything. Amazing customer service.