HandyTrac has been an invaluable tool in our multifamily operations, especially when it comes to accountability and resident trust. One of the biggest benefits we’ve experienced is the ability to provide accurate, documented information when a resident questions staff access to their apartment. Every time a key is removed, the system clearly records who accessed it, when it was pulled, and when it was returned, which allows us to confidently address concerns with factual data.

This level of transparency protects both our residents and our onsite team. It has significantly reduced disputes, strengthened trust, and ensured consistent adherence to access policies. Beyond that, HandyTrac keeps our keys organized, supports smoother staff transitions, and reinforces strong security practices across the community. It’s a reliable, user-friendly system that I would highly recommend to any multifamily property looking to improve accountability and operational efficiency.

I’ve worked at a few different property management companies and HandyTrac has by far been the best system. It’s easy to use and is a great key management system that is a great resource to have on our side!

I’ve used Handytrac at multiple properties for over a decade now. My current building has the fingerprint ID login which is super helpful when our 24-hour concierge team has a lock out. Highly recommend HandyTrac products.

Luigi was excellent to work with. He patiently walked me through everything I needed assistance with and made the entire process smooth and easy to understand. Thank you, Luigi, for all of your help!

Luigi was very informative and helpful even pointing out services I could use that I didn’t think of. I greatly appreciate the extra effort!!

He got us up and running in no time

Luigi helped me set up my Handytrac in just a few minutes with no problems. He is awesome!!!

Tony was great and informative. The start up process is user friendly. Set up time including training was efficient.

Luigi was very efficient and clear of the details of the HandyTrak system. He made sure my team was comfortable with the platform and allowing space for questions. We are excited to transition to HandyTrak!

Delivery was a little delayed due to our property being under construction. However, setup was a breeze, thanks to Luigi from client services and technical support. The system is compact and user friendly that works great for our small office.