Yardi users: Yardi users with a HandyTrac Touch system can customize their experience through the use of a unique and secure work order system. Features like service order and staff data importation allow managers to quickly review staff data and execute assigned work orders directly via the Touch datalog.
Platinum HandyTrac Systems Include:
- Large 10″ Touch Screen Interface
- Fast 8 Core ARM Cortex-X1 1.8ghz Processor
- Full website access directly on the display
- Easy Wall Mounting
- Wi-Fi and Ethernet
- Multilingual Support (English, Spanish, Tagalog)
- Full System Warranty
- USA Based Technical Support
- Single or Double Cabinet
- Biometric Fingerprint Access
- Enhanced Security
- 50% increase in number of units displayed at once
- One Touch Building Pull Integration for Pulling Multiple Keys
- Audit Trail – Reports are backed up to Amazon Web Services
- Customizable Activity Codes
- Instant Reports – Keys Out, Who Has Key and Why, When Returned
- Built-in Door Alarm with Email Notification
- Unit Notes
- Unit Restrictions
- Yardi Interface
Platinum Touch
The platinum Touch System combines biometric technology and a large touch screen display in a single unit to offer the highest level of security, reporting, and flexibility.
Authorized management team members have full website access for system management directly on the Platinum Touch display.
The large 10" screen provides a 50% increase in the number of displayed units, saving additional time for key requests.
Reviews
5.0 out of 5 stars (based on 96 reviews)
Accountability and Transparency That Protects Residents and Staff
December 16, 2025
HandyTrac has been an invaluable tool in our multifamily operations, especially when it comes to accountability and resident trust. One of the biggest benefits we’ve experienced is the ability to provide accurate, documented information when a resident questions staff access to their apartment. Every time a key is removed, the system clearly records who accessed it, when it was pulled, and when it was returned, which allows us to confidently address concerns with factual data.
This level of transparency protects both our residents and our onsite team. It has significantly reduced disputes, strengthened trust, and ensured consistent adherence to access policies. Beyond that, HandyTrac keeps our keys organized, supports smoother staff transitions, and reinforces strong security practices across the community. It’s a reliable, user-friendly system that I would highly recommend to any multifamily property looking to improve accountability and operational efficiency.
The Best!
December 16, 2025
I’ve worked at a few different property management companies and HandyTrac has by far been the best system. It’s easy to use and is a great key management system that is a great resource to have on our side!
Great Key Security System
December 16, 2025
I’ve used Handytrac at multiple properties for over a decade now. My current building has the fingerprint ID login which is super helpful when our 24-hour concierge team has a lock out. Highly recommend HandyTrac products.
Service by Agent
February 6, 2026
Tony was great and informative. The start up process is user friendly. Set up time including training was efficient.
Great Onboarding process!
February 6, 2026
Luigi was very efficient and clear of the details of the HandyTrak system. He made sure my team was comfortable with the platform and allowing space for questions. We are excited to transition to HandyTrak!
Easiest set up ever
January 29, 2026
Delivery was a little delayed due to our property being under construction. However, setup was a breeze, thanks to Luigi from client services and technical support. The system is compact and user friendly that works great for our small office.
the Transition was smooth
January 28, 2026
Antonio V. did a wonderful job at helping me set-up the Handy trac system virtually. He was patient as I fumbled through setting up the physical components, he also thoroughly explained how to use the system once it was up and running.
HandyTrac Setup
January 27, 2026
Luigi was a great help! I was having an issue getting the system to connect to Wifi. Luigi provided the correct steps and stayed on the phone until everything was situated.
Tony was my account Rep and helped me set up my HandyTrac easily and quickly!
January 23, 2026
HandyTrac looked scary to set up when it arrived and Tony made the process very easy to understand. He walked me through each step and made sure I understood it before we moved to the next thing. Thank you Tony for making my life easier!
Amazing Customer Servuce
January 21, 2026
Tony Velez was awesome walking us through getting everything set up and making sure we understood everything. Amazing customer service.
